01Discovery
Is your rep asking the questions a CRO would ask?
Budget, authority, need, timeline. Plus the second-order questions most reps forget. We log which ones landed and which got skipped.
Most cold calls die incoaching limbo.
A typical manager listens to maybe three calls a week, and the reps who need help most are the ones nobody’s actually heard.
DialCoach listens toevery call, live.
It plugs into your dialer in about a minute, then transcribes and scores every call from the first dial.
Every call gets gradedon twelve things.
Discovery, objection handling, talk ratio, close strength, and eight more, all graded against your own top performers.
Find any momentin any call, fast.
Type a phrase like “send me a proposal” and instantly see every time your team heard it, and how your best rep handled it.
Drill cards land inevery inbox by Monday.
Each rep gets a short card with the exact three things to fix this week, pulled from their own calls.
Currently in pilot with The Sales Guy. Existing team? Sign in →
Records calls from Dialpad, Aircall and Zoom automatically. Plugs into the rest of your stack too.
What we listen for
Twelve things that separate a meeting from a maybe.
Every call gets broken down into the moments that move pipeline. Here are four of the twelve.
02Objections
Do they reframe, or just absorb the hit?
“Send me a proposal.” “We’re happy with our current vendor.” “Call me back next quarter.” We grade what they said next.
03Pacing
Who’s actually doing the talking?
Talk ratio, longest monologue, how often they interrupt. The quiet metrics that almost always predict who closes and who doesn’t.
04Close
Did the call end with a calendar invite?
Specific next steps, urgency, the actual words used. We can tell within ten seconds whether a call is a meeting or a maybe.
The platform
The full coaching stack, not just a scorecard.
Most call tools record and score. DialCoach preps your reps before the dial, coaches them during it, and pulls real intel out of every call after.
- AI roleplayPractice calls before the real thing.
Reps have a live voice call with an AI prospect that pushes back, stalls and objects. Hang up, get a score, see what worked. The first real call isn’t their warm-up.
- Live copilotSee the next move while the call is happening.
DialCoach listens to both sides in real time. The second the prospect stops talking, it shows your rep the exact next question to ask or objection to address.
- Auto scoringEvery call scored. Not just the ones you got to.
No spot checks, no random sampling. Everything gets graded on twelve dimensions so you stop relying on the three calls a week you had time to listen to.
- Ideal callHear how the call should have gone.
After any graded call, DialCoach generates an audio version of the ideal version. Same conversation, handled right, with a coach intro at the start. Reps hear it, not just read about it.
- Market intelFind out what your prospects are actually saying.
Search any phrase and see every time your team heard it. Ask DialCoach to roll up which objections are coming up most this month, which competitors keep getting named, what pricing pushback sounds like.
- ProspectingShow up to calls with the research already done.
Tell DialCoach who you want to target and it finds matching prospects with a phone number, email and a suggested opener. Reps spend time dialing, not digging through LinkedIn.
- Team dashboardSee the whole team in one view.
Talk ratios, close rates and week-on-week trends for every rep. A drill card goes to each rep’s inbox on Monday with three specific things to fix, pulled from their own calls.
- IntegrationsCalls land in DialCoach without reps doing anything.
Connect Dialpad, Aircall or Zoom and every qualifying call flows in, gets transcribed and scored. No uploads, no new habits for your team.
Get started
Want to see it on your team’s calls?
Book a 20-minute demo. We’ll show you exactly what DialCoach picks up from calls like yours.
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